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When Offer seats is turned on for a booking link, more than one attendee can book the same time slot. This is useful for classes, seminars, webinars, and any other session that has a fixed number of attendance spots.

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Turn on seats

  1. Open the booking link and go to Payments & Seats.
  2. Turn on Offer seats.
  3. Enter the Number of seats per booking.
  4. Click Save.
Attendees can keep booking the slot until every seat is taken.
A seated booking has one shared location for everyone, so seats can’t be combined with the In Person (Attendee’s Address) location. That location uses a single attendee’s address, which would send every other attendee to that person’s address. While the link uses that location, the Offer seats toggle is unavailable and the app asks you to pick another location. Choose a different location first, such as an in-person address you set, a phone number, or a video call.
Booking links that already combined seats with In Person (Attendee’s Address) before this restriction can still be saved, but you can’t newly add that combination.

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Review seat requests

If a seated booking link also has Requires confirmation turned on, each attendee who books a seat is added as a request. You decide on each seat individually, without confirming or rejecting the whole session. To review seat requests:
  1. Go to Bookings and open the session. Seat requests show up on the Unconfirmed tab until you accept someone.
  2. In the booking details, the seat count shows how many seats are taken. Attendees who are waiting for a decision are listed under Waiting.
  3. Click Accept next to an attendee, or select several attendees and use Accept or Reject at the bottom of the panel.
Seat requests waiting for a decision, with one attendee selected and the Accept and Reject actions at the bottom of the booking details
Accepted attendees move to In the room. You can still reject someone there later, which frees up their seat. Rejected attendees are removed from the list.
An accepted attendee listed under In the room, with the remaining requests under Waiting
A few things to know:
  • You can’t accept more people than the seats that are left. When the session is full, reject someone to free a seat.
  • Use Search by name or email to find a specific attendee in a long list.
  • Once you accept the first attendee, the session shows as confirmed. Anyone you haven’t decided on stays under Waiting.
  • The seat list is only shown to people who can confirm bookings for this link, and only until the session has ended.
Seated booking links that don’t require confirmation show the regular attendee list instead. Booking links that require confirmation but don’t offer seats keep the usual Confirm and Reject actions for the whole booking.